An audit gives an opportunity to assess the efficiency level of existing business processes. We build a so-called “value chain” for a client to determine which company processes are core and which are serving. With its help we identify the strengths and weaknesses of the business in order to choose the best ways for further optimization.
Obtaining primary information and customer business analysis is the first step in the audit process. The following is an interview with the main stakeholders and study of available documentation. This is how the process of company’s business processes description is made at the upper level. After getting basic data, our specialists are starting to find bottlenecks and opportunities for changes.
In order to go into detail and deepen our understanding of the processes, we must identify specific business areas that we analyze and form teams to provide information about each of them..
In our activity, we are practicing two basic forms of auditing:
- Express format for up to 3 days;
- A thorough audit, terms of which are determined during discussion on cooperation with the company.
The main criterion for choosing the most successful format is the company’s needs. Analysis is a logical continuation of the audit. It also depends on the tasks and is carried out using various techniques.The result of the audit and analysis is a report on the current situation and recommendations which processes should be described and optimized first and how to improve them.
- want to understand what internal processes and operations are ineffective and don’t have value;
- think about a project description of business processes, but you don’t know where to start;
- looking for the point of greatest resources loss;
- looking for reasons of the company’s goods or services quality loss;
- want to analyze what operating capabilities you are losing;
- want to identify what potential risks exist in your operations;
- not sure if your business activity is fully in line with the company’s strategy and goals;
- want to understand how many business processes can be improved and how it can be done;
- need to evaluate the company for potential sales in terms of process efficiency.
- report with clearly defined goals and objectives of the audit;
- review of examined processes with identifying potential risks and opportunities for optimizing processes, taking into account the perspective of their value, time, quality, convenience and quantity..
- list of possibilities for optimization, ways of their realization and changes’ estimation after realization;
- list of risks, ways to reduce or prevent them;
- current business processes relevance analysis to the company’s goals and indicators;
- general recommendations for improvement of operational activities.
The report becomes the basis for further work on business optimization.
Depending on the number of employees of the company, current business processes, goals and objectives set at the beginning of the audit, the whole process can take from few days to 1.5 months.